Case Studies

NorthBridge Health Network

Healthcare

Multi-hospital system, US Southeast | On-prem EMR, connected medical devices, cloud-based patient portal

Limited visibility into medical device traffic, rising ransomware attempts, and strict HIPAA compliance requirements with no downtime tolerance for clinical systems.

Problem & constraints

Onboarded EMR, network, and IoMT telemetry into ICE; built anomaly detection on medical device traffic; deployed segmented response playbooks that isolate devices without impacting patient care workflows.

ICE enabled solution & approach

Detected and contained a ransomware attempt in less than 15 minutes; zero unplanned clinical downtime during the incident; no major HIPAA findings in subsequent audit.

Metrics / KPIs / outcomes

"ICE let us protect clinical operations without asking clinicians to change how they work." — CISO, NorthBridge Health Network