Case Studies

MetroView University

Military & Government

Large public university, multi-campus | Mix of on-prem and cloud apps, research networks, student systems

Open research network culture with limited segmentation, frequent account takeover attempts, and resource constraints in central IT security.

Problem & constraints

Brought identity, network, and endpoint logs into ICE; implemented behavior-based detection for compromised student and researcher accounts; orchestrated automated password resets and MFA enforcement workflows.

ICE enabled solution & approach

Account takeover incidents reduced by 65%; mean time to secure compromised accounts dropped from days to under 1 hour; improved protection for high-value research environments.

Metrics / KPIs / outcomes

"ICE helps us balance openness for researchers with real protection for our community." — CISO, MetroView University